Nissi Malta is an online retail store operated by Claim Your Deals LTD, a company registered in Cyprus. When you use our website or place an order with us, we are the data controller responsible for your personal information.
Name, email address, phone number, and delivery/billing address when you place an order or create an account
Payment details (processed securely through our payment provider — we do not store your card data)
Messages you send us through our contact form or by email
Information collected automatically:
IP address, browser type, and device information
Pages visited, time spent on the site, and how you arrived (e.g. via a search engine or link)
Cookies and similar tracking technologies (see the Cookies section below)
Why We Use Your Information
Purpose
Legal Basis
Processing and fulfilling your order
Performance of a contract
Sending order confirmations and delivery updates
Performance of a contract
Handling returns, refunds, and customer queries
Performance of a contract
Complying with tax, accounting, and legal obligations
Legal obligation
Sending marketing emails (if you have opted in)
Consent
Improving site performance and user experience
Legitimate interests
Fraud prevention and security
Legitimate interests
Who We Share Your Data With
We do not sell your personal data. We share it only with the third parties necessary to operate our business, including:
Payment processors — to handle transactions securely
Delivery and logistics partners — to ship your order
Email and CRM platforms — to send order and marketing communications
Website hosting and analytics providers — to run and improve our site
Legal or regulatory authorities — when required by law
All third parties we work with are required to handle your data in accordance with applicable data protection law.
International Transfers
Where any of our service providers operate outside the European Economic Area, we ensure appropriate safeguards are in place, such as the European Commission’s Standard Contractual Clauses, before transferring your data.
How Long We Keep Your Data
We retain your data only for as long as necessary:
Order and transaction records — 7 years, to meet legal and accounting requirements
Account information — for as long as your account is active, plus a reasonable period after closure
Marketing preferences — until you withdraw your consent
Customer support correspondence — up to 3 years after the interaction
Cookies
Our website uses cookies to function correctly and to help us understand how visitors use the site.
Essential cookies — required for the site to work (e.g. your shopping cart). These cannot bem disabled.
Analytics cookies — help us understand traffic and usage patterns. You can opt out via our cookie banner.
Marketing cookies — used to show relevant advertising. These are only set with your consent.
You can manage your cookie preferences at any time through the cookie settings on our website, or by adjusting your browser settings.
Your Rights
Under the General Data Protection Regulation (GDPR), you have the right to:
Access the personal data we hold about you
Correct inaccurate or incomplete data
Request deletion of your data, subject to legal retention obligations
Restrict or object to certain types of processing
Receive a copy of your data in a portable format
Withdraw consent at any time for processing based on consent (such as marketing emails)
To exercise any of these rights, contact us at support@nissi.mt. We will respond within 30 days.
If you are unsatisfied with how we handle your data, you have the right to lodge a complaint with the Office of the Commissioner for Personal Data Protection in Cyprus: dataprotection.gov.cy.
Marketing Communications
If you opted in to receive marketing emails, you can unsubscribe at any time by clicking the unsubscribe link in any email we send, or by contacting us directly. Opting out does not affect transactional emails related to your orders.
Security
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Payment transactions are encrypted and processed by PCI-DSS compliant providers.
No method of transmission over the internet is completely secure. If you believe your data has been compromised, contact us immediately at support@nissi.mt.
Changes to This Policy
We may update this policy from time to time. When we do, we will update the date at the top of this page. For significant changes, we will notify you by email or by a prominent notice on our website.
Contact
Claim Your Deals LTDEmail:support@nissi.mtWebsite: nissi.mt/contact-us/
